Corissa had always loved her career as a field mechanic, but certain sacrifices came along with it.
“I have three kids, and I missed out on a lot over the years,她说。. “I was in my second year of mechanics when I had my first daughter. I never wanted to pass up an opportunity to learn, which meant missing important moments. When this position came up, I decided it was time to try.”
满足Corissa
把它带回家
With Corissa stepping into the product support world, she focused on building trust with her customers in 圣堡. 约翰. “Building relationships is huge,她说。. “They have to know that you have their back. It doesn’t always make it easy, but I always do what I know is right for the customer.”
Spending her days interacting with 人 instead of machines was a massive shift, but Corissa emphasizes just how amazing her customers have been. Having more regular hours and making connections from the comfort of 首页 is the cherry on top.
“If my kids are sick, I can be here,她说。. “It’s still taking some getting used not to being out in the field, but I’m getting there!”
火花的开始
When it comes to the skilled trades labour force, Corissa has learned that you must advocate for yourself—which sometimes means you can’t hold anything back. 通过这样做, I have worked with many great techs over the years and built some amazing friendships,她说。.
Think Outside the Box…with a Box
在成功构建之后, Corissa’s daughter announced she plans to be a mechanic when she grows up. “She passes me tools and is always following and listening,科里萨说。. “If she wants to do it, she will!”
Like her daughter, Corissa has future aspirations too. “I love what I do, but I can see myself transitioning into organizing the service side,她说。. “I’m passionate about lining everything up to ensure customers get the best service possible.”
重要的教训
Corissa knows she needs a balance of confidence and honesty to do her best work as a woman in the industry. “If I don’t know something, I ask,她说。. “If I try and don’t succeed, I’ll ask for help. 我通过这种方式学到了很多东西.”
Corissa remembers a past colleague who once doubted her ability. “我差点就放弃了,”她说. “I threw my tool bag away and thought I was done. But something in me knew I had to finish this. And now, years later, I’ve come so far, and we have a healthy respect for each other. Don’t let anything that someone says get in your head or let you think you shouldn’t be in this field!”
Does Corissa have any other advice for any female looking to break through?
“不要放弃,”科里萨说. “You can do whatever you set your mind to, and other women like me are always here to help.”